SAY GOODBYE TO YOU KNEE PAIN!!!
FMF Patella Gel Pads Knee Brace:
Knee sleeves for meniscus tear, arthritis, ACL, joint pain relief, sports injury recovery. Widely used in many sports such as weightlifting, basketball, running, jogging, volleyball, CrossFit, gym, tennis,hiking and more! Universal for men and women, Please refer to our size chart to selection.
- Breathing knee pads-Circular breathing. breathable, fast-dry and absorbing sweat, lightweight.
- Super Comfortable-Silicone is thick enough (2X Thick) to be comfortable.
- Less pain, more activity，comfortable, effective pain relief,Improved kneecap control.
- Ergonomic
Material: 85%Nylon+15%Spandex+Silicone！
SHIPPING INFORMATION
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SHIPPING TO U.S.
Please note that processing time (1-2 business days) is different from shipping time and should be added to the total delivery time. Orders generally take 1-2 business days to be fully processed (checked, packed, forwarded to logistics and sent forth to the post office).
After your order has been processed, your package will then be picked up by our shipping company for dispatch.
| Shipping Method | Standard Shipping in Working Days(Mon-Fri),excludes processing time. | Costs | Countries |
|
Standard Shipping |
7-15 Business Days | $6.00 | United States |
| 7-15 Business Days |
Free (* FREE SHIPPING ON ORDERS OF $30+) |
||
| Express Shipping | 3-10 Business Days | $10.00 | United States |
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SHIPPING TO COUNTRIES OTHER THAN THE U.S.
Please note that processing time (1-2 business days) is different from shipping time and should be added to the total delivery time. Orders generally take 1-2 business days to be fully processed (checked, packed, forwarded to logistics and sent forth to the post office).
After your order has been processed, your package will then be picked up by our shipping company for dispatch.
Countries other than US available to ship to: Australia, Canada, Mexico, New Zealand, Ireland, United Kingdom, Denmark, France, Germany, Italy, Poland, Spain, Switzerland.
| Shipping Method | Standard Shipping in Working Days(Mon-Fri),excludes processing time. | Costs | Countries |
|
Standard Shipping |
10-15 Business Days | $10.00 | Australia, Canada, Mexico, New Zealand, Ireland, United Kingdom, Denmark, France, Germany, Italy, Poland, Spain, Switzerland |
| 10-15 Business Days |
Free (* FREE SHIPPING ON ORDERS OF $49+) |
||
| Express Shipping | 7-10 Business Days | $15.00 | Australia, Canada, Mexico, New Zealand, Ireland, United Kingdom, Denmark, France, Germany, Italy, Poland, Spain, Switzerland |
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Delivery Time Exceeded
International shipping might experience delay due to covid-19. If your order is delayed, please contact us via email support@fuelmefoot.com, we will check the situation with the transportation company in time. Thanks for your understanding and support.
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About Tax
In seldom cases, orders may be charged the customs fees by your government, not our site, you will be responsible for the charges. We apologize for any inconvenience, but we have no control over the customs authorities in your country or any other. Contact your local customs office for more information about customs fees, duties, and taxes.
Phone: +86-17858020318 (9:00 - 16:00 GMT+8)
Email: support@fuelmefoot.com
We hope you have a pleasant shopping experience with us. Your satisfaction is always our first priority. Do not hesitate to contact us by clicking on "Contact Us", we will answer you within 24 hours.
Our policy is as follows:
You have a max of 30 business days to make returns. You must send back and postmark your return packages within 30 business days after the purchase date. No returns made after 30 business days from the purchase date will be accepted.
1. Return & Exchange Steps:
(1) Confirm the quality problem → Contact our customer service → Exchange the item
(2) Confirm the quality problem → Contact our customer service → Return the item
(3) Confirm the quality problem → Contact our customer service → Refund
Please contact our customer service as soon as you find the quality problem of the received item.
Please provide the order number, SKU item number, picture of defective items to our customer service via email support@fuelmefoot.com, we will respond to you within 2 business days (9:00 - 16:00 GMT+8).
2. Can I still return items if they are worn, damaged, or have the tags removed?
You can only return items that are unworn, unwashed, undamaged, have the original tags/packaging attached and hygiene sticker intact.
- Please do not send your return to the sender's address on your package. This is not the return address and will affect the processing of your return. You should only send it to the address on the shipping label we provide even if you are using your own shipping.
- Please make sure you don't include non-Fulemefoot items by accident in your return package. We will not be responsible for sending back those items to you.
3. Refunds
1. Refunds will be processed within 7 business days after we receive your package. The refund will be issued to the original payment account, as per your request.
Unfortunately, due to current situations, your refund will require an additional 3-5 business days to process. Thank you for your patience and understanding.
2. The original shipping fee is non-refundable.
NOTE: If you have any issues with your return, you must contact Customer Support within 30 business days after your order was first placed.
4. Shipping
4.1 To return your product, you should mail your product to Room 605 (trustee 0683), Rixin International Business Center, Shangcheng District, Hangzhou City, Zhejiang Province
4.2 You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
4.3 No restocking fee to be charged to the consumers for the return of a product.
4.4 Depending on where you live, the time it may take for your exchanged product to reach you may vary.
5. Size Problem
You can exchange to right size if the product's size is different from its product page described and does not fit you. But the order can't been canceled especially for one-size item since we have showed pictures and its description on each product's purchasing page.
6.Quality Problem
Refer to product blemish such as holes or serious discolored and craze on the product.
Quality problem does not include any size, color, and material aberration from the buyer's imagination since we have showed pictures and its description on each product's purchasing page.
7. Cancel Order
We may cancel your order upon your request within 24 hours after we have confirmed your order and payment.
Please notice that we cannot accept exchange or cancellation after your order has been shipped.
Please do not hesitate to contact us if you find any questions, please kindly contact us by support@fuelmefoot.com
Phone: +86-17858020318 (9:00 - 16:00 GMT+8)
Email: support@fuelmefoot.com
